Business Services

Helping individuals and small businesses integrate themselves with the web. Using the latest technologies to advance the way people and businesses define and present themselves online.

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iGateway MS - Changing the game; Changing the way you do business.

Pioneering the concept of Small Business with a large presence.

Your website must be able to ensure "your customers have a positive experience on the site, improve your company's digital footprint and increase engagement with your brand".

Customer Service You Can Depend On

iGateway MS does not slack off when it comes to customer service. That is why our customer service is to provide web hosting with confidence.

Quality Services is Job One!

Our business runs with high service quality that will meet customer needs whilst remaining economically competitive. This aim is achieved by understanding and improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures as well as measuring customer satisfaction and other performance outcomes.

In order to ensure and increase the 'conformance quality' of our services, that is, service delivery happening as designed, various methods are available. Some of these include Guaranteeing; Mystery Shopping; Recovering; Setting standards and measuring; Statistical process control; Customer involvement and Testing.

Customer Service and Hosting Guarantee

Choosing a reliable partner to host your website is important for your website’s success.

Therefore you chose iGateway MS as your hosting partner that offers a reliable service with excellent up-time; who sources servers throughout the USA so site performance is always great; who treats security with the importance it deserves and who is there to offer you support when you need it. At iGateway MS, we pride ourselves on reliability and offer the following guarantees for your peace of mind.

30 Day Money Back Guarantee on Web Hosting Services

At IGMS, we perform our due diligence and operate with certain prudent risk management to deliver excellent customer satisfaction. This includes fast, friendly, reliable and secure services backed by great customer service support and a 30 day money back guarantee.

Please refer to Section 1.03 CANCELLATION OF SERVICES – REFUND POLICY in our TERMS OF HOSTING & DOMAIN SERVICES for full details.